We aim to dispatch quickly and keep things simple. Available regions and typical delivery windows are below. Timings are estimates and may vary during peak periods or due to factors beyond our control.

Where we ship

  • United Kingdom (domestic)

  • European Union

  • United States

  • Australia

For other destinations, please email office.mipatch@gmail.com and we’ll advise.

United Kingdom

  • Tracked (Evri/Royal Mail): typically 1–3 business days from dispatch (24 hours).

European Union

  • Untracked postal: typically 3–7 business days

  • Tracked postal/courier: typically 3–6 business days

Local postal partners may be used for efficiency. Customs processes may add time.

United States

  • USPS Tracked: typically 3–5 business days

  • USPS Untracked: typically 4–9 business days

Australia

  • Australia Post Tracked: typically 2–4 business days

  • Australia Post Untracked: typically 3–7 business days

Customs, duties & taxes

International orders may be subject to customs duties/taxes/fees payable by the recipient. We have no control over these charges.

Dispatch times

Orders are usually dispatched within 1–2 business days. You’ll receive a dispatch email (within 24 hours upon order) with tracking information.

Address accuracy

Please ensure your delivery address is correct. We can’t take responsibility for non-delivery due to incorrect or incomplete addresses.

Delivery issues

If your order is late, missing, or damaged, email office.mipatch@gmail.com with your order number so we can help.